The problem
A customer messages at 11pm asking about your services. Nobody replies until the next afternoon. By then they have already booked a competitor. Small teams can’t watch WhatsApp around the clock, and slow replies quietly cost bookings.
What you need
- WhatsApp Business app
Includes a built-in AI agentFree up to a reply limit - Meta One Essential (optional)
Adds more AI replies~47 AED / mo
Set it up from your phone
- Open Tools in WhatsApp Business.
- Select AI agent and create one.
- Let it learn your reply style from past conversations.
- Add your services, pricing and policies.
⚠️ Before you rely on it
- It only knows what you tell it. Keep products and prices up to date.
- Check its replies during the first week and correct mistakes.
- Test it in Arabic before relying on it with Arabic-speaking customers.
- The setup screen says Meta uses these chats to improve its AI, so handle personal or sensitive matters yourself.
- Decide in advance which questions it should pass to a person, such as custom requests or price changes.
One question for you
On a busy day, how long does a WhatsApp enquiry wait for a reply? Share your answer in the LinkedIn comments.
Rather have it done for you?
We can set up a WhatsApp receptionist for your business on the tools you already use, and agree with you what needs your approval. Send us a WhatsApp message: an AI receptionist replies first with a few questions, then a person takes it from there.
Get the full post and promptThe ready-to-use prompt is in the first comment on LinkedIn. Join the conversation there.